How to Cancel Financial Times
The Financial Times offers digital and print subscriptions. Cancellation requires contacting their customer services team. Annual subscribers may be subject to cancellation fees.
Steps verified March 2026
Quick Facts
Monthly cost
£39.00/mo
£399.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Trial cancellations: no charge. Paid plans: partial refund at FT discretion.
After cancellation
Saved articles and account data retained but inaccessible behind the paywall.
What to Watch Out For
- No online self-service cancellation, requiring email or phone contact
- Retention offers and discounts used to delay cancellation
- Corporate subscriptions cannot be cancelled by the individual user
Cancellation Steps
Go directly to Financial Times cancellation pageCheck your subscription type
Log in to ft.com and check your account for your plan details.
Email or call the FT
Email help@ft.com or call 0207 873 4005.
Request cancellation
Provide your subscription details and request cancellation.
Confirm refund eligibility
Ask about any partial refund for the remaining subscription period.
Tips & Things to Know
- Trial subscriptions can be cancelled within the trial period for no charge.
- Corporate subscriptions need to be cancelled through your employer.
- The FT may offer a discounted rate to retain you — worth asking if cost is the issue.
Your Consumer Rights
- You have 14 days to cancel under the Consumer Contracts Regulations 2013
- The FT must make the cancellation process reasonably accessible
Frequently Asked Questions
Can I cancel the FT online?
No, you must email help@ft.com or call 0207 873 4005 to cancel.
Can I get a refund on an annual plan?
The FT may offer a partial refund at its discretion. Contact them to discuss.
What happens to my saved articles?
Saved articles remain in your account but are behind the paywall after cancellation.
How do I cancel a corporate subscription?
Corporate subscriptions must be cancelled through your employer or the subscription administrator.
Does the FT offer a reduced rate to keep me?
Yes, the FT often offers a discounted rate when you attempt to cancel.
Annual Cost
£399.00
per year for Financial Times
Cancelling saves you this every year