How to Cancel Noom
Noom is a psychology-based weight management app. Cancellation has been criticised for being difficult. You must cancel through the app or website settings, not by deleting the app.
Steps verified March 2026
Quick Facts
Monthly cost
£44.00/mo
£528.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Auto-renewing plans can be cancelled for a refund within 14 days. After 14 days, no refunds. The 14-day digital content cooling-off period applies.
After cancellation
Weight and food logs are retained but become inaccessible without an active subscription.
What to Watch Out For
- Multi-step cancellation flow with 8+ screens of offers, surveys, and guilt messaging before the final cancel button
- Deleting the app does not cancel the subscription, which continues to charge
- Trial auto-converts to a full-price plan with no prominent reminder email
Direct Debit & Billing Warnings
- Many users report difficulty cancelling through the app. Email noom@noom.com as a backup.
- Free trials convert to expensive plans automatically. Set a calendar reminder before the trial ends.
Cancellation Steps
Go directly to Noom cancellation pageOpen the Noom app
Sign in and tap the settings gear icon.
Go to "Subscription"
Find the subscription or billing section.
Tap "Cancel Subscription"
Follow the multi-step cancellation process. Noom will try to retain you.
Confirm and get proof
Screenshot the confirmation. Check for a confirmation email.
Tips & Things to Know
- Noom is notorious for making cancellation difficult — be persistent.
- Deleting the app does not cancel your subscription.
- If you cannot cancel in-app, email noom@noom.com requesting cancellation.
- Trial users must cancel before the trial ends to avoid a charge.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new digital subscriptions.
- Noom must not make cancellation unreasonably difficult under the Digital Markets, Competition and Consumers Act 2024.
- If Noom refuses cancellation, contact your bank to dispute charges under the Direct Debit Guarantee.
Frequently Asked Questions
Why is Noom so hard to cancel?
Noom uses a multi-step cancellation flow with retention offers. Be persistent and click through all screens.
Does deleting the Noom app cancel my subscription?
No. You must cancel through the app settings or by emailing noom@noom.com.
Can I get a Noom refund?
Refunds may be available within 14 days of an auto-renewal. After that, Noom does not offer refunds.
How much does Noom cost per month?
Plans vary but typically cost around 44 per month. Annual plans work out cheaper per month.
Is Noom worth the money?
Results vary. Free alternatives like MyFitnessPal offer calorie tracking without the subscription cost.
Annual Cost
£528.00
per year for Noom
Cancelling saves you this every year