How to Cancel PureGym
PureGym requires you to cancel online through your member area. There is typically a notice period, so your membership does not end immediately. Check your contract terms.
Steps verified March 2026
Quick Facts
Monthly cost
£24.99/mo
£299.88/year
Cancel online?
Yes
Pause option?
Yes
Notice period
30 days
Refund policy
No refunds. You must serve a notice period (typically 30 days from your next billing date).
After cancellation
Your member profile is retained but gym access ends immediately after the notice period.
What to Watch Out For
- The cancel button is hidden behind multiple menu layers in the member area
- Forces you to select a cancellation reason and view a "benefits you are losing" screen before proceeding
- Offers a freeze option prominently while making the actual cancel link small and easy to miss
Direct Debit & Billing Warnings
- Cancelling your Direct Debit does NOT cancel your PureGym membership. You will continue to accrue charges and PureGym WILL send you to a debt collection agency.
- You MUST cancel through the PureGym website member area. There is no other valid way to cancel.
Cancellation Steps
Go directly to PureGym cancellation pageLog in to your PureGym account
Go to puregym.com and sign in to your member area.
Navigate to Membership
Find the "My Membership" or "Manage Membership" section.
Click "Cancel Membership"
Select the cancellation option. You will be shown your notice period and end date.
Complete the cancellation form
Fill in the reason for leaving and confirm. You will receive a confirmation email.
Tips & Things to Know
- Most PureGym contracts have a 30-day notice period from the next billing date.
- Check if you are within a minimum term - early cancellation may incur a fee.
- Screenshot your confirmation in case of disputes.
Your Consumer Rights
- Under the Consumer Rights Act 2015, unfair contract terms (such as excessive notice periods) can be challenged.
- If PureGym makes it significantly harder to cancel than to sign up, this may breach the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
Can I cancel PureGym at any time?
Yes, but there is typically a 30-day notice period. If you have a minimum term contract, early exit fees apply.
Will I get a refund from PureGym?
No. PureGym does not offer refunds. You pay through the notice period and your membership ends after that.
What happens if I just cancel my Direct Debit?
Your membership is NOT cancelled. PureGym will continue to charge you and eventually send the debt to a collection agency. Always cancel through the website.
How long does PureGym cancellation take?
The process takes a few minutes online, but the 30-day notice period means you keep paying for up to one more month.
Can I freeze my PureGym membership instead of cancelling?
Yes. PureGym offers a freeze option for a small monthly fee, which keeps your membership active without full charges.
Annual Cost
£299.88
per year for PureGym
Cancelling saves you this every year