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How to Cancel Xbox Game Pass

Xbox Game Pass gives access to hundreds of games on console, PC, or cloud. You can cancel through your Microsoft account online. Access continues until the end of the current billing period.

Moderate
~5 minutes
Gaming

Steps verified March 2026

Quick Facts

Pricing (all plans)

Core
£6.99/mo
Standard
£10.99/mo
Ultimate
£14.99/mo
Highest tier = £179.88/year

Cancel online?

Yes

Pause option?

No

Refund policy

No refunds. Access continues until the end of the billing period. You can turn off recurring billing instead.

After cancellation

Game saves are kept in the cloud indefinitely. Games installed through Game Pass become unplayable but are not deleted.

What to Watch Out For

  • Shows a list of "games you will lose access to" during the cancellation flow
  • Offers to turn off recurring billing as the default option instead of immediate cancellation

Cancellation Steps

Go directly to Xbox Game Pass cancellation page
1

Go to account.microsoft.com

Sign in with the Microsoft account linked to your Xbox.

2

Navigate to "Services & subscriptions"

Click "Services & subscriptions" in the top menu.

3

Find Game Pass and click "Manage"

Locate your Game Pass subscription and click "Manage".

4

Click "Cancel" and confirm

Select "Cancel subscription" and follow the prompts to confirm.

Tips & Things to Know

  • You can turn off recurring billing instead of cancelling to keep access until the end of the period.
  • Game saves are kept in the cloud — they remain if you resubscribe later.
  • Games you installed through Game Pass will no longer be playable after cancellation.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new digital subscriptions.

Frequently Asked Questions

Can I cancel Xbox Game Pass at any time?

Yes. It is a rolling monthly subscription. Cancel online through your Microsoft account at any time.

Will I get a refund from Xbox Game Pass?

No partial refunds. Access continues until the end of the billing period.

What happens to my game saves after cancelling Game Pass?

Cloud saves are retained indefinitely. If you resubscribe or buy the game, your progress is restored.

How long does Xbox Game Pass cancellation take?

About 5 minutes through the Microsoft account website.

Can I still play games I installed through Game Pass after cancelling?

No. Game Pass games become unplayable after cancellation. You need to purchase them individually or resubscribe.

Annual Cost

£179.88

per year for Xbox Game Pass

Cancelling saves you this every year

Contact Details

Account page
Xbox Support virtual agent