Amazon Music Unlimited logo

How to Cancel Amazon Music Unlimited

Amazon Music Unlimited provides full access to 100 million songs. Prime members get a basic music library included. Cancelling Unlimited reverts you to the Prime Music selection if you are a Prime member.

Easy
~3 minutes
Music

Steps verified March 2026

Quick Facts

Monthly cost

£10.99/mo

£131.88/year

Cancel online?

Yes

Pause option?

No

Refund policy

No refunds for monthly plans. Annual plans may receive a pro-rata refund if you have not used the service.

After cancellation

Playlists and listening history are retained. Prime members revert to the basic Prime Music library.

What to Watch Out For

  • Cancellation page asks you to select a reason before showing the confirm button
  • Highlights "benefits you will lose" including specific playlists and albums

Cancellation Steps

Go directly to Amazon Music Unlimited cancellation page
1

Go to amazon.co.uk/music/settings

Sign in to your Amazon account.

2

Find "Amazon Music Unlimited"

Locate your Music Unlimited subscription.

3

Click "Cancel subscription"

Select the cancel option.

4

Confirm

Follow the prompts. Access continues until the end of the billing period.

Tips & Things to Know

  • Prime members still get a limited music library included with their Prime subscription.
  • Downloaded songs are removed after cancellation.
  • Echo device owners get Music Unlimited at a discounted single-device plan.

Your Consumer Rights

  • You have a 14-day cooling-off period for new subscriptions under the Consumer Contracts Regulations 2013.
  • Amazon must process cancellations without unnecessary barriers under UK consumer law.

Frequently Asked Questions

Do I still get music with Amazon Prime after cancelling Music Unlimited?

Yes. Prime members retain access to a limited music library included with their Prime subscription.

How do I cancel Amazon Music Unlimited?

Go to amazon.co.uk/music/settings and cancel your Music Unlimited subscription.

Will I lose my Amazon Music playlists?

Playlists are saved but songs not in the free Prime Music library become unplayable.

What is the difference between Prime Music and Music Unlimited?

Prime Music is a limited library included with Prime. Music Unlimited adds full access to 100 million songs.

Can I cancel Amazon Music Unlimited at any time?

Yes. Cancel online through your Amazon account settings with no cancellation fee.

Annual Cost

£131.88

per year for Amazon Music Unlimited

Cancelling saves you this every year

Contact Details