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How to Cancel Spotify Duo

Spotify Duo is a Premium plan for two people living at the same address. Cancelling downgrades both accounts. The process is the same as regular Spotify Premium cancellation.

Moderate
~5 minutes
Music

Steps verified March 2026

Quick Facts

Monthly cost

£16.99/mo

£203.88/year

Cancel online?

Yes

Pause option?

No

Refund policy

No refunds for partial billing periods. Both users revert to the free tier on cancellation.

After cancellation

Both users retain their playlists, saved music, and listening history on the free tier.

What to Watch Out For

  • Cannot cancel through the Spotify mobile app, forcing use of a web browser
  • Shows both users' listening stats to create emotional attachment before cancelling

Cancellation Steps

Go directly to Spotify Duo cancellation page
1

Go to spotify.com/account

Sign in with the account that manages the Duo plan.

2

Click "Available plans"

Navigate to the subscription section.

3

Click "Cancel Premium"

Select the option to cancel.

4

Confirm

Both users drop to the free tier at the end of the billing period.

Tips & Things to Know

  • Only the plan manager can cancel Duo — the second member cannot.
  • Both members revert to free Spotify with ads after cancellation.
  • Consider downgrading to individual Premium instead of cancelling entirely.

Your Consumer Rights

  • You have a 14-day cooling-off period for new subscriptions under the Consumer Contracts Regulations 2013.
  • Spotify must provide an online cancellation method that is no harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can the second member cancel Spotify Duo?

No. Only the plan manager can cancel. The second member must ask the manager to cancel.

What happens to the other person if I cancel Duo?

Both users revert to the free ad-supported tier at the end of the billing period.

Can I downgrade from Duo to individual Premium?

Yes. Change your plan through spotify.com/account instead of cancelling entirely.

Do we both keep our playlists after cancelling Duo?

Yes. All playlists, saved songs, and listening history are preserved for both users.

Why can I not cancel Spotify Duo in the app?

Spotify does not allow any Premium cancellations through the mobile app. Use a web browser.

Annual Cost

£203.88

per year for Spotify Duo

Cancelling saves you this every year

Contact Details