How to Cancel Equinox
Equinox is a luxury fitness chain with premium facilities, classes, and amenities. Memberships are expensive and cancellation is deliberately difficult, requiring written notice and adherence to strict notice periods. Some memberships have annual commitments. Equinox is known for aggressive retention tactics.
Steps verified March 2026
Quick Facts
Monthly cost
£260.00/mo
£3120.00/year
Cancel online?
No — phone/letter required
Pause option?
Yes
Notice period
45 days
Refund policy
No refunds. 45-day notice period with continued billing. Early termination fees for annual commitments.
After cancellation
Membership records retained by Equinox.
What to Watch Out For
- 45-day notice period ensures at least one additional monthly charge
- Requires speaking with a membership advisor who will push retention offers
- Annual commitment memberships have substantial buyout fees
Cancellation Steps
Go directly to Equinox cancellation pageReview your membership agreement
Check your contract for the notice period (typically 45 days) and any annual commitment terms.
Submit written cancellation
Email your home club or send a certified letter requesting cancellation.
Speak with a manager
Equinox typically requires you to speak with a membership advisor before processing.
Serve the notice period
You will continue to be billed during the notice period (typically 45 days).
Confirm cancellation
Get written confirmation with the exact end date of your membership.
Tips & Things to Know
- The 45-day notice period means you will pay for at least one more month after requesting cancellation.
- Some Equinox memberships have a 12-month commitment with a buyout fee for early cancellation.
- Document everything in writing -- verbal cancellation requests may not be honoured.
Your Consumer Rights
- State health club laws may limit notice periods and early termination fees.
- New York GBL 627 provides specific protections for gym members including cancellation rights.
- The FTC Click-to-Cancel rule may apply to Equinox memberships initiated online.
Frequently Asked Questions
What is the Equinox notice period?
45 days. You will be billed through the notice period.
Can I cancel Equinox online?
No. You must submit a written cancellation and speak with a membership advisor.
Is there an early termination fee?
If on an annual commitment, yes. The buyout fee varies by membership type.
Can I freeze my Equinox membership?
Yes. Freezes are available for medical reasons or extended travel, typically with documentation required.
Does Equinox negotiate membership fees?
Equinox may offer retention discounts during the cancellation process.
Annual Cost
£3120.00
per year for Equinox
Cancelling saves you this every year