How to Cancel NordVPN
NordVPN can be cancelled by turning off auto-renewal, but getting a refund requires contacting support. They offer a 30-day money-back guarantee on new subscriptions.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
Yes
Pause option?
No
Refund policy
30-day money-back guarantee on first purchase. After 30 days, no refunds. You keep access until the end of the paid period.
After cancellation
NordVPN claims a strict no-logs policy. Your account credentials and payment history are retained.
What to Watch Out For
- Defaults to 2-year plans at sign-up with large upfront costs that are non-refundable after 30 days
- Auto-renewal is on by default and renews at a significantly higher price than the initial discounted rate
Direct Debit & Billing Warnings
- The discounted price you see advertised (e.g. 2.99/month) is for the initial term only. Renewal is at the full monthly rate of 12.99/month, charged as a lump sum.
Cancellation Steps
Go directly to NordVPN cancellation pageLog in to Nord Account
Go to my.nordaccount.com and sign in.
Go to Billing
Navigate to the billing or subscription section.
Turn off auto-renewal
Click "Cancel automatic payments" or "Turn off auto-renewal".
Request refund (if applicable)
Contact support via live chat to request a refund within 30 days of purchase.
Tips & Things to Know
- The 30-day money-back guarantee only applies to your first purchase.
- You keep access until the end of the paid period even after cancelling auto-renewal.
- If you bought through Apple/Google, cancel through their stores.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for online purchases.
- NordVPN must clearly disclose the renewal price before sign-up. Failure to do so may breach the Consumer Protection from Unfair Trading Regulations 2008.
Frequently Asked Questions
Can I cancel NordVPN at any time?
Yes. You can turn off auto-renewal at any time. Your access continues until the end of the paid period.
Will I get a refund from NordVPN?
Only within 30 days of your first purchase. After that, no refunds are available.
What happens to my NordVPN data after cancellation?
NordVPN operates a no-logs policy so there is no browsing data to retain. Your account is deactivated at the end of the period.
How long does NordVPN cancellation take?
Turning off auto-renewal takes a few minutes online. For a refund, you need to contact live chat support.
Does NordVPN auto-renew at a higher price?
Yes. The initial discounted rate is promotional. Renewal is at the standard monthly rate, which can be 3-4 times higher.
Annual Cost
£71.88
per year for NordVPN
Cancelling saves you this every year