How to Cancel Spotify Family
Spotify Family provides Premium for up to 6 people living at the same address. Only the plan manager can cancel. All family members lose Premium and revert to the free ad-supported tier.
Steps verified March 2026
Quick Facts
Monthly cost
£19.99/mo
£239.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial billing periods. All family members revert to the free tier on cancellation.
After cancellation
All family members retain their individual playlists, saved music, and listening history on the free tier.
What to Watch Out For
- Cannot cancel through the Spotify mobile app, requiring a web browser
- Cancellation flow shows the number of family members affected to create guilt
Cancellation Steps
Go directly to Spotify Family cancellation pageGo to spotify.com/account
Sign in with the Family plan manager account.
Click "Available plans"
Navigate to the subscription section.
Click "Cancel Premium"
Select the cancel option.
Confirm
All family members drop to free Spotify at the end of the billing period.
Tips & Things to Know
- Only the plan manager can cancel — other family members cannot.
- Each member keeps their own playlists, saved music, and listening history.
- Consider removing individual members instead of cancelling the whole plan.
- Spotify Kids access is also removed when the Family plan is cancelled.
Your Consumer Rights
- You have a 14-day cooling-off period for new subscriptions under the Consumer Contracts Regulations 2013.
- Spotify must make cancellation no harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
Can a family member cancel the Spotify Family plan?
No. Only the plan manager can cancel. Other members can only leave the plan individually.
What happens to Spotify Kids when I cancel Family?
Spotify Kids access is removed for all children on the plan when Family is cancelled.
Can I remove one person instead of cancelling the whole plan?
Yes. The plan manager can remove individual members from the Family plan without cancelling it.
Do family members need to live at the same address?
Yes. Spotify requires all Family plan members to live at the same address and may verify periodically.
Why can I not cancel Spotify Family in the app?
Spotify does not support Premium cancellations in the mobile app. Use spotify.com/account in a browser.
Annual Cost
£239.88
per year for Spotify Family
Cancelling saves you this every year