How to Cancel Surfshark VPN
Surfshark provides VPN, ad-blocking, and antivirus services. Cancellation stops auto-renewal. They offer a 30-day money-back guarantee for new subscribers.
Steps verified March 2026
Quick Facts
Monthly cost
£12.95/mo
£155.40/year
Cancel online?
Yes
Pause option?
No
Refund policy
30-day money-back guarantee for new subscribers. After 30 days, no refunds on any plan.
After cancellation
Account data is deleted on request. VPN usage logs are not stored per their no-logs policy.
What to Watch Out For
- Multi-year plans offer steep discounts but lock you in with no refund after 30 days
- The cancellation option is labelled "Cancel auto-renewal" rather than "Cancel subscription"
Cancellation Steps
Go directly to Surfshark VPN cancellation pageGo to my.surfshark.com
Sign in to your Surfshark account.
Click "Subscription"
Navigate to your subscription settings.
Click "Cancel auto-renewal"
Turn off automatic renewal.
Confirm
Your VPN access continues until the end of the paid period.
Tips & Things to Know
- Within 30 days of purchase, you can request a full refund through live chat.
- Multi-year plans are heavily discounted but non-refundable after 30 days.
- Surfshark allows unlimited simultaneous device connections.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period. Surfshark extends this to 30 days.
- Surfshark must honour its advertised money-back guarantee as a contractual term under UK law.
Frequently Asked Questions
How do I get a Surfshark refund?
Contact live chat support within 30 days of purchase to request a full refund.
Does cancelling Surfshark remove the VPN immediately?
No. Your VPN access continues until the end of the paid period.
Are Surfshark multi-year plans refundable?
Only within the first 30 days. After that, the remaining term is non-refundable.
Can I use Surfshark on unlimited devices?
Yes. Surfshark allows unlimited simultaneous device connections on all plans.
Is there a free VPN alternative?
Proton VPN offers a free tier with limited servers. Fully free VPNs often have privacy concerns.
Annual Cost
£155.40
per year for Surfshark VPN
Cancelling saves you this every year